Privacy Policy | Auto Cosmetics

Privacy Policy

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Auto Cosmetics, LLC (“we,” “our,” or “Auto Cosmetics”) values your privacy and is committed to safeguarding your personal information. This policy explains what data we collect through our website (www.autocosmetics.org), how we use it, and your rights regarding that data. By using our site or requesting services, you consent to the practices described here.

1. Information We Collect

  • Log Data: Automatically collected data—including IP address, browser type, device details, visited pages, and time stamps—used only for analytics and site maintenance.
  • Contact & Vehicle Details: When you request services/bookings, we collect your name, contact information, and vehicle details (e.g., make, model, year). This is used solely to fulfill requests and enhance your experience.
  • Messages & Surveys: If you use our messaging service or participate in surveys, we collect those responses for support and service improvement.
  • Payment Details: Payment information (e.g., credit card number) is processed securely by our processor (e.g., Intuit). Auto Cosmetics does not store sensitive payment data.

2. How We Use Your Information

We use the data to:

  • Provide and manage requested services (estimates, scheduling, follow-up).
  • Communicate important updates, confirmations, and reminders.
  • Enhance site performance, usability, and marketing.
  • Comply with legal obligations or respond to lawful requests.

3. Third-Party Sharing

We do not sell, rent, or otherwise share your personal information with third parties—except:

  • To our service partners (e.g., payment processors, analytics providers) who assist in our services under confidentiality agreements.
  • When required by legal process, law enforcement, or to protect legal rights.
  • In connection with business transitions, such as a merger or sale—subject to confidentiality and your rights.

4. Cookies & Web Tracking

We use cookies for functional site operations, analytics (e.g., Google Analytics), and preference retention. You can choose to disable cookies in your browser—but this may limit functionality. Learn more at Google’s Cookie Policy.

5. Your Rights and Choices

  • Access & Correction: You may request to review, update, or delete your personal data by contacting support@autocosmetics.org.
  • Communications: You can opt out of promotional emails via the “unsubscribe” link included.
  • Security: We strive to protect your data using industry-standard safeguards, but we cannot guarantee absolute privacy or confidentiality.

6. Children

Our site is not intended for users under 18. We do not knowingly collect data from minors. If you believe we have inadvertently collected a minor’s information, please contact us so that we can delete it.

7. External Links

Our site may contain links to external websites. We are not responsible for their content or privacy practices.

8. Changes to This Policy

We may revise this policy at any time by posting a new version. Your continued use of the site indicates acceptance of any changes.

For questions about this policy, contact us at support@autocosmetics.org or (480) 331-7905.